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FAQDetailed answers, grouped by topic below

Frequently asked questions

Getting started

What FlowAudit is and who it's for.

Running an audit

Flow types, inputs, and multi-step flows.

Your results

What the report contains and how to act on it.

Plans, audits & billing

How pricing, audits, and refunds work.

Account & privacy

Data, accounts, and getting help.

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Support

Frequently asked questions

Getting started

What is FlowAudit?

Who is FlowAudit for?

Do I need a UX background to use it?

How is this different from Hotjar or Google Analytics?

Is there a free trial?

Running an audit

What kinds of flows can I audit?

What do I need to provide for the best results?

Should I audit my whole site at once?

How long does an audit take?

Your results

Do all plans include the same audit quality?

What do P0, P1, and P2 mean?

What's actually in the report?

Do I get suggested copy I can use?

What is the audit based on?

Can I re-run an audit after I make fixes?

Can I share or export an audit?

Plans, audits & billing

How do audits work?

What's the difference between a subscription and an audit pack?

Which plan gives the best value?

What's the difference between the plans?

What if I need more audits without a subscription?

Do audits expire?

What happens if my audit fails?

Can I upgrade or downgrade my plan?

Account & privacy

Where can I find my past audits?

What do you do with the URLs I submit?

How do I get help or report a bug?